Mercedes-Benz is recalling almost 1.3 million vehicles from the 2016 through 2021 model years to fix a problem with the communication module for the eCall emergency call system. Affected vehicles could indicate the wrong location to emergency services when used in case of an crash on the road. One such incident was reported.
The National Highway Traffic Safety Administration (NHTSA), says the problem is expected to affect 100 percent of the 1.3 million Mercedes-Benz and Mercedes-AMG vehicles subject to the recall by Mercedes-Benz USA. Among them are the A-, B-, C-, E-, GT-, S-, SL-, and SLC-class; CLA- and CLS-class; and G-, GLA-, GLB-, GLC-, GLE-, and GLS-class. All were made between 2016 and 2021, but specific model years for various products differ, so owners should check the NHTSA recalls site to see if their vehicle is included in the recall.
A change will be made to the vehicles’ communication module software. It can be done at the dealership or, in cases of vehicles with the Mercedes Me subscription, through an over-the-air update. The recall is set to begin on April 6, 2021.
Checking for recalls is easier than you think. Enter your vehicles VIN number at NHTSA recalls site or checktoprotect.org to see if your vehicle has a open recall.
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