DETROIT, MI. (Pain In The Pass) >> Mercedes-Benz initiated a recall for more than 24,000 vehicles due to a malfunction with the propeller shaft that may cause the vehicle to lose power while in motion.
According to a notice from the National Highway Traffic Safety Administration (NHTSA), a Mercedes-Benz customer outside the United States reported “losing propulsion without warning” in October 2025. Other customers reported hearing a noise or feeling a vibration before losing propulsion.
After several tests were conducted, the German automotive brand found that noise and vibration may not necessarily occur in every instance.
Authorized Mercedes-Benz dealers were notified of the voluntary recall campaign on April 10, and affected customers will receive a notice before June 2.
Here’s what to know about the Mercedes-Benz recall, including which vehicle models were affected.
The total number of potential Mercedes-Benz vehicles affected by this recall is 24,092, according to the NHTSA. The affected models include:
- 2018 to 2020 Mercedes-Maybach S 560 4MATIC
- 2018 to 2020 Mercedes-Benz S 560 4MATIC
- 2018 to 2020 Mercedes-Benz S 560 4MATIC Coupe
- 2018 to 2020 Mercedes-Benz S 450 4MATIC
- 2019 to 2020 Mercedes-Benz E 450 4MATIC Sedan
- 2019 to 2020 Mercedes-Benz E 450 4MATIC Wagon
- 2019 to 2020 Mercedes-Benz E 450 4MATIC Coupe
- 2019 to 2020 Mercedes-Benz E 450 4MATIC Cabriolet
- 2018 2018 Mercedes-Benz E 400 4MATIC Sedan
- 2018-2018 Mercedes-Benz E 400 4MATIC Wagon
- 2018-2018 Mercedes-Benz E 400 4MATIC Cabriolet
- 2018-2018 Mercedes-Benz E 400 4MATIC Coupe
Impacted owners are advised to take their vehicle to an authorized Mercedes-Benz dealer, who will check the drive shaft on the affected model and replace it, if necessary.
Consumers may reach out to the Customer Assistance Center by phone at 1-800-367-6372 with any additional questions or concerns. According to the NHTSA, vehicles outside of the recall population have driveshafts that meet current production specifications.
Although manufacturers can make every effort to notify affected customers about recalls, it’s not always possible. So, if you want to check if your car has an active recall, sometimes you need to do it yourself. Checking for a new or old recalls on your vehicle is easier than you think. Enter your vehicles VIN number at NHTSA Recall Site or checktoprotect.org to see if your vehicle has a open recall.
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